Frequently Asked Questions
What are your sizes?
I'm a UK Size 5, what do I wear?
Age 9 - 12.
What does "Soft top" mean?
Our soft top socks are loose fitting around the leg making them extra comfortable for people who have sensitive feet, diabetes, or poor circulation as they will not restrict the blood flow to your feet.
How much is postage?
All packages are shipped with An Post
There is free shipping in Ireland and Northern Ireland on orders over €50.
International postage prices vary based on weight.
Do you ship internationally?
Yes. Postage costs vary based on weight and are shipped with An Post who offer the best rates.
Any special washing instructions?
No. Throw them in with the rest of your colours. Nothing fancy required. I do recommend a 30 degree wash and keep them out of the dryer :)
Why do you love Bamboo so much??
It's the BEST material ever :D Check out our we love bamboo page to see why.
Bamboo...What's the story?
Bamboo fibre is super soft and smooth and feels great against the skin.
It's pure sensory bliss. Sustainable too!
Why is bamboo a good material for socks?
- Super Soft to touch
- Moisture wicking so it keeps the feet dry and keeps the water away from the foot so there are less chances of blisters and smelly feet.
Extra nice bits about Polly & Andy Socks
- Seamless toe so no lumps and bumps
- Polly & Andy bamboo socks retains their shape in the wash.
Bamboo is a super sustainable material. Find out more here.
Where can I find Polly & Andy stockists?
What if I need to return or want a refund?
Don't worry Polly is always available to resolve any issues.
Contact Polly directly on our customer web chat, email on email@example.com or by phone or whatsapp on 00353868614599.
Also our refund policy here.